Privacy Policy

Information we collect

When you submit a form, call, or email us, we may receive your name, email address, telephone number, project interests, message, property or service location, and any other information you choose to provide.

The website may also collect limited technical and usage information, such as browser type, device type, pages visited, referral source, approximate location, and interaction data through services such as Google Analytics, Vercel Analytics, and Vercel Speed Insights.

How we use information

We use information to:

• Respond to inquiries and schedule assessments.
• Prepare estimates, proposals, and project communications.
• Operate, protect, and improve the website.
• Measure website performance and understand how visitors find us.
• Maintain business records and comply with legal obligations.

Service providers and sharing

We may use service providers to host the website, deliver form notifications, manage customer inquiries, analyze website usage, and support business operations. These may include Vercel, Resend, HubSpot, and Google Analytics. These providers receive information only as needed to perform their services. We do not sell your personal information or use this website for cross-context behavioral advertising.

Cookies, analytics, and tracking signals

Google Analytics may use cookies or similar technologies to help us understand website traffic and performance. Vercel analytics tools may also process limited technical and interaction information. Browser settings and privacy tools may allow you to restrict or delete cookies, although doing so may affect certain website functions.

When a supported browser communicates Global Privacy Control or an enabled Do Not Track signal, our website does not load Google Analytics. Because browser signals and third-party practices are not fully standardized, other service providers may process those signals according to their own policies.

Google and other analytics providers may collect information about activity across websites or online services when their technologies are present. We do not use advertising pixels or remarketing tools on this website.

Retention and security

We retain information for as long as reasonably necessary to respond to your request, manage a customer or project relationship, maintain appropriate records, and satisfy legal or business requirements. We use reasonable administrative and technical safeguards, but no website or transmission method can be guaranteed completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements. You may also use browser controls, Global Privacy Control, or Do Not Track to limit Google Analytics as described above.

Children

This website is intended for homeowners, property managers, contractors, and other adults seeking window and door services. It is not directed to children under 13.

Policy changes

We may update this policy as our website or business practices change. The effective date at the top of this page identifies the current version. When appropriate, we will provide a prominent notice on the website for material changes.

Contact us

Questions or privacy requests may be sent to office@kwindows.com. You may also use our contact page.